Session Reservation Retainers reserve the time and date agreed upon with Kelly Olivares or Kelly Olivares Photography representative. All retainers are due before the agreed appointment date and time. All retainers are NON-REFUNDABLE. If appointment must be rescheduled please contact Kelly Olivares Photography with a 24 hour notice or that will result in a loss of retainer. We do understand that emergencies may occur the day of sessions and will accommodate any rescheduling to the best of our availability. If you have any further questions please contact Kelly Olivares by clicking here: CONTACT.